Store Policies


Please leave us positive feedback and 5-star rankings - it helps us reduce our costs and pass along cheaper prices to our customers. If you have an issue with your order, please contact us before leaving negative feedback... we will always work to resolve your issue. It's our goal to have 100% of our customers happy with their purchase and our company!

Contacting eCustomRim

You can reach us by clicking the CONTACT button above or by telephone at 1-800-828-9876. Please include your order ID number and your contact information with your communication so we can better serve you.

Price matching

eCustomRim strives to provide the best prices in the industry. If you see a better price anywhere else, please contact us so we can beat it!